Privacy Policy

Effective date: December 10, 2020

This Privacy Policy (hereinafter referred to as the “Policy”) explains what personal data we collect on the website
UTTE (hereinafter referred to as the “Website”), for what purposes we process it,
how we store and protect it, and what rights users have.

1. Data Owner and Controller

Owner/Administrator (Controller): LLC “UTTE”

Address:Lviv, Sakharova St., 42

E-mail: infop@utte.pro

Phone:+380 93 748 29 85

2. What Data We Collect

2.1. Data You Provide Voluntarily

  • When placing an order: first and last name, contact phone number, e-mail address,
    delivery address, city/region/postal code, and order notes.
  • When registering/logging in: e-mail/login and password
    (stored in hashed form; we do not see your password).
  • When contacting us via forms or correspondence: name, e-mail, phone number, and message content.
  • When leaving reviews/comments (if available): name/nickname, e-mail, IP address, and review text.

2.2. Data Collected Automatically

  • IP address, browser type, device type, operating system, language,
    pages viewed, access time, and referral source.
  • Technical identifiers, including cookies and similar technologies (see Section 6).

2.3. Payment Data

We do not store full bank card details.
Payments are processed via payment service providers/banks.
We may receive technical information about payment status (successful/failed),
transaction identifiers, etc.

3. Purpose of Data Processing

We process personal data for the following purposes:

  • processing and fulfilling orders, delivery, and order-related communication;
  • account registration and providing access to Website functionality;
  • invoicing, payment processing, and refunds (if applicable);
  • customer support and responding to inquiries;
  • improving the Website, analytics, statistics, and security;
  • marketing communications (only with consent or other lawful basis, if applicable);
  • compliance with legal requirements (accounting, tax reporting, etc.).

4. Legal Grounds for Processing

We process personal data based on:

  • your consent (e.g., newsletter subscription);
  • the necessity to perform a contract (order placement and fulfillment);
  • compliance with legal obligations (accounting, reporting);
  • our legitimate interests (security, fraud prevention, analytics, service improvement),
    provided they do not override your rights and freedoms.

5. Data Sharing

We may share personal data only to the extent necessary to provide our services:

  • Payment providers/banks — for payment processing and refunds;
  • Delivery/logistics services — for order shipment (name, phone, address);
  • IT and hosting providers — to ensure Website operation and data storage;
  • Analytics services (e.g., Google Analytics) — for statistics and improvements;
  • Government authorities — when required by law.

We do not sell personal data to third parties.

6. Cookies and Similar Technologies

The Website may use cookies for:

  • proper operation of the cart, checkout, and authorization;
  • saving user preferences (language, session, etc.);
  • traffic analytics and content improvement;
  • marketing/advertising purposes (if applicable and subject to consent/settings).

You can manage cookies through your browser settings.
Disabling cookies may affect certain Website functions
(e.g., cart or checkout).

7. Data Retention Period

We store personal data:

  • as long as necessary to fulfill orders and provide services;
  • as long as required by applicable laws (financial and accounting records);
  • until consent is withdrawn — for data processed based on consent.

8. Data Security

We apply organizational and technical security measures to protect data
against unauthorized access, alteration, disclosure, or destruction.
However, no method of data transmission over the Internet can guarantee
100% security.

9. User Rights

You have the right to:

  • receive information about the processing of your personal data;
  • request correction of inaccurate or outdated data;
  • request deletion of data (within the limits of the law);
  • restrict or object to data processing (under certain conditions);
  • withdraw consent where processing is based on consent;
  • request a copy of your personal data (where technically feasible and lawful).

To exercise your rights, please contact us at:
infop@utte.pro

10. Third-Party Links

The Website may contain links to third-party websites or services.
We do not control their privacy policies and are not responsible
for their content or data processing practices.

11. Children’s Privacy

The Website is not intended for individuals under the age of
[specify age, e.g., 16 or 18].
We do not knowingly collect personal data from children.
If you believe that a child has provided us with personal data,
please contact us so we can remove such information.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The current version will always be available on this page
with the effective date indicated.

13. Contact Information

If you have any questions regarding this Privacy Policy or personal data processing, please contact us: