Welcome to UTTE. These Terms of Use (“Terms”) govern your use of this website and any purchases made through it. By accessing or using https://www.utte.pro/, you agree to be bound by these Terms. If you do not agree, please do not use this site.

1. Definitions

  • “Website” refers to https://www.utte.pro/ and all related pages and services.
  • “User”, “You”, “Your” means any individual or entity accessing or using the Website.
  • “We”, “Us”, “Our” refers to LLC “UTTE” and its authorized representatives.
  • “Products” means any goods listed for sale on the Website.

2. Acceptance of Terms

By using this Website or placing an order, you confirm that you have read, understood, and accepted these Terms, as well as our Privacy Policy and Cookie Policy. These Terms apply to all users and all content, services, and products available through the Website.

3. Eligibility

You represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding contracts. You agree to provide accurate, current, and complete information when registering or placing an order.

4. Account and Security

If you create an account on the Website, you are responsible for maintaining the security of your login credentials and for all activity under your account. You must notify us immediately if you suspect unauthorized use of your account.

5. Ordering and Payment

5.1 Placing an Order

Orders are submitted through the Website’s checkout process. When you place an order, you offer to purchase products subject to these Terms. We reserve the right to accept or decline any order at our discretion.

5.2 Payment Methods

You may pay for your order using the following options:

  • Cash payment: available at the point of collection for local pickup, where applicable
  • Bank transfer: upon request and agreement
  • MonoCheckout by Monobank: secure online card payments processed through the MonoCheckout payment gateway

Your payment details are collected and processed by our secure payment provider. We do not store full credit or debit card numbers on our servers.

5.3 Payment Confirmation

Orders will be confirmed once payment is successfully authorized. You will receive an email confirmation for your acceptance and successful payment.

6. Prices and Taxes

All prices displayed on the Website are in the currency indicated and include applicable taxes, unless otherwise stated. We reserve the right to change prices at any time without prior notice, but price changes will not affect confirmed orders.

7. Shipping and Delivery

7.1 Shipping Options

We offer the following delivery options:

  • Local pickup: You may collect your order in person at our designated pickup location.
  • Nova Poshta: Delivery via Nova Poshta courier services to your specified address.

7.2 Delivery Timeframes

Delivery times vary depending on the destination and selected delivery method. Estimated delivery times are provided at checkout. Delivery times are estimates and not guaranteed.

7.3 Shipping Fees

Shipping and handling fees, if any, will be calculated and displayed at checkout.

7.4 Delivery Risk

Risk of loss and title for products passes to you upon delivery to the carrier or local pickup location.

8. Returns and Refunds

Returns and refunds are handled in accordance with our separate Returns Policy, available on the Website. By placing an order, you agree to the terms of the Returns Policy.

9. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of UTTE or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission.

10. User Conduct

You agree not to use the Website for any unlawful or prohibited purpose. You agree not to upload or transmit harmful code, infringing material, unsolicited communications, or otherwise interfere with the operation of the Website.

11. Limitation of Liability

To the fullest extent permitted by law, UTTE and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Website or purchase of products, even if advised of the possibility of such damages.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Ukraine. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Ukraine.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The updated Terms will be posted on this page with a revised effective date. Your continued use of the Website after changes signifies your acceptance of the revised Terms.

14. Contact Information

If you have any questions regarding these Terms, please contact us: